We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation);
(b) any other information that you choose to send to us;
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and we will use the persistent cookies to: enable our website to recognise you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites.
(3) Using your personal information
We may use your personal information to:
(a) send statements and invoices to you, and collect payments from you;
(b) send you general (non-marketing) commercial communications;
(c) send you email notifications which you have specifically requested;
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(5) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
(6) Policy amendments
(7) EU GDPR regulations
Under the new EU GDPR regulations you are entitled to see and manage any of your data that we may hold. Please submit your request via our submission form.
You will then receive an email which contains a unique URL link. Clicking on this link will take you to a secure Water-to-Go web page in which you can view and update your personal data, download such data in CSV format and also initiate a request to have such data deleted. This link will be valid for 48 hours, after which time it will expire and a new request must be made via the submission form.
We take data protection seriously, and this website conforms to the requirements of the EU legislation.
- Users can view their personal data (Art. 15 GDPR – Right of access by the data subject)
- Users can adapt their personal data (Art. 16 GDPR – Right to rectification)
- Users can download their personal data to a csv (Art. 20 GDPR – Right to data portability)
- Users can request to delete their personal data (Art. 17 GDPR – Right to erasure (‘right to be forgotten’)
(8) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(9) Updating information
Please let us know if the personal information, which we hold, about you needs to be corrected or updated.